Social Firm - Columbus, Ohio

Gina H.

Social Firm is the kind of marketing partner every operations leader dreams of. They’re responsive, proactive, and reliable - which means fewer headaches for me.

From website updates to SEO and digital strategy, they handle everything seamlessly. If I need something fixed or improved, it’s done - fast and correctly. More importantly, they don’t just wait for direction; they bring solutions to the table.

Marketing and operations have to work hand in hand, and The Social Firm makes that happen effortlessly. If you want a team that actually makes your business run smoother, you’ve found them.

Kim G.

If you told me a year ago we’d be getting this many high-quality new clients in the door, I wouldn’t have believed you. The other digital marketing firms we’ve worked with in the past have underdelivered, but not Social Firm.

They’ve fine-tuned our messaging, strengthened our online presence, put us in front of the right people at the right time, and since working with them, we’ve seen a steady, increasing flow of qualified prospective clients who actually want to work with us.

If you’re in a trust-based industry like ours, you need a marketing partner that understands how to attract serious clients. The Social Firm nailed it. Their work makes my job easier - and fuels our firm’s growth.

Adam K.

Tired of trying to understand what SEO and SEM are, how they benefit you, and if they even work? Looking for a team of people who will not only educate you and “get the job done,” but a team that takes the time to educate you, understand your business, and provide you with only the marketing you NEED?

I’ve worked with three different digital marketing firms over the years, but none have come close to the level of strategy, execution, and sheer commitment that Social Firm brings to the table. They don’t just throw cookie-cutter solutions at you and hope something sticks. Instead, they take the time to understand your brand, your audience, and your goals - then they build a plan that actually works, all while tracking KPIs and adjusting your marketing strategy along the way.

From web design and branding to SEO and SEM, every project they touch is handled with precision, creativity, and a level of care that’s honestly hard to find in this space. The team is insanely responsive, ridiculously knowledgeable, and they’re just flat-out good people.

So, if you’re on the fence about hiring a digital marketing firm, let this be a review that instills trust. You won’t regret it. They’re not just another digital marketing agency. Quite frankly, they’re one of the best investments I’ve ever made in my business.

Jason H.

Everyone at the Social Firm is amazing. Jeff our account manager is wonderful, any time I have an issue he is always available and works with us to find the best solution. When working with Jason, Doug and the whole team on our website build it was such an easy process even when we asked a million questions. The whole team was patient with us and listened to our ideas and made the process so easy and smooth. I would highly recommend Social Firm for all your website and marketing needs. They really care about their customers and go the extra mile to make sure they are taken care of.

Janice B.

Geno presented marketing and social media for St. John's Learning Center and it was incredibly helpful and informative. He's super friendly as well!

Henry L.

Words cannot express how amazing it was to work with the Social Firm. Not only did they deliver an outstanding website for us that involved coordinating with several internal stakeholders, but they remained available throughout the entire process. I exchanged emails with their PM on a daily basis and always received a quick response throughout the entire 6-month-long project. This team is second to none, and I would highly recommend their services.

Anthony T.

I highly recommend The Social Firm to any company/brand looking to increase their growth and profitability. Their team leads with integrity, consistency, and open communication. TSF created an awesome website for our brand and has been instrumental in leading our SEO strategy. In a design/ad/marketing landscape packed with talent, The Social Firm stands out as a reputable and reliable leader in the space.

Rachel K.

Working with Social Firm has been phenomenal. Matt, Jason, and everyone I've worked with on their team were exceptionally professional, creative, and fun. They were able to understand our business, our market, and our clients and in turn provide us with a website that I couldn't be more proud of. I highly, HIGHLY, recommend them for web design and marketing needs. They love small businesses and make you feel like friends. I cannot thank them enough!