McDonald's - Abilene, Texas

Teddy W.

Ordered two double quarter pounder meals and when they where delivered both burgers where pink uncooked raw hamburgers, when I called the lady told me the the burgers are good to eat they was cooked to temperature. The burgers are raw not ok to eat!

Tiffany G.

Went through the drive thru just before lunch rush today. Only 4 of us total in the drive all the way around. So not busy. Food came out hot and quick. However, my large fry was only half full...and I paid for 4 BBQ sauces and got 4 ranch. This could have been an oversight or sauce being put in the wrong compartment. However grabbing four of the same thing and not noticing that they are blue instead of red i feel may have been done purposefully. I did look in the bag to make sure that everything was there but the sauces were all upside down so I just assumed they were right. And the napkins were on top of the fries so I didn't really look at the fries until I got back to work. Just not completely satisfied with today's experience. But, the people were pleasant, so there's that. Next time I'll sit in the drive until I check everything in detail and make sure it's right.

Greg R.

How does this McDonald’s not make the worst on the Better business Bureau? I knew better than to go there again but I thought maybe it would be a good thing. Well I should have known better the service, food and the overall experience is and was as before. I understand that the people working there need a job but if they have issues working there it’s not the customers fault that it’s not better for the employees. The customer did not force them to this job so don’t blame the customer. The manager needs to do better at instilling better customer service and better food quality. I will not be doing business with this McDonald’s anymore due to the bad attitude,service and nonexistent food quality.

Sasha A.

I am very disappointed with how Jessica, the manager, carries herself and treats others. As a manager and an adult, she should look and act more professional, but she doesn’t. She often looks dirty—her shirt is stained, her pants are unzipped, and her stomach rolls stick out. It’s shocking that she doesn’t take care of her appearance, especially as someone in charge.

Even worse, her attitude is just as bad. She is very rude and disrespectful to employees. I personally heard her call another worker (the one with glasses and pink hair) the “B-word” while talking to someone else. That is not okay, especially from a boss. No one should have to work in a place where the manager talks badly about them.

A manager should set a good example and make the workplace better, not worse. This kind of behavior is unacceptable. Jessica, do better.

Allyiah G.

My friend works there and let me tell you the whole place overall is HORRIBLE. the managers, ESPECIALLY JESSICA is HORRIBLE AND DISGUSTING towards employees. and as a manager she never looks presentable.
"The GM" (Michael Merrick doesn't do anything about it.
I seriously do not know how they pass inspection the place is filthy and FILLED with ROACHES! As well as me going in and they got my complete order wrong as well as being very disrespectful when corrected!!!

Vaquero72

As much as combo meals cost, food in general, whether you’re going out or buying at the grocery store , Customers want what they pay for. In our case, That did not happen.

Samantha M.

Please tell me how you can’t manage to make a sandwich but get paid 15 an hour. Sunday at 2pm. Was super fast long line but holy cow… I mean come on 😂😂

Genshiken2006

Great place, fast service during rush hour time and kind workers who pitched in to buy a homeless woman some food. Those workers didn't have to but they were a blessing to that woman nonetheless and we need more people in the world like some of the staff at this McDonald's. God bless you all on your journey's.