Panera Bread - Henderson, Nevada

Circa A.

This Panera Bread location is absolutely amazing!

The general manager, Mike, sets the standard for all employees to feel welcome and do their best!

With two visits, two days in a row, it’s clear that Mike is a phenomenal leader, that goes above and beyond to ensure a magnificent customer experience!

Clean restaurant, with kind and efficient employees that are patient and professional!

I am enormously grateful for the Vegan option that Mike made available for me!

Tiff G.

Been to this location for the first time ans Jessica at the register has been very welcoming and kind and made sure the order was taken correctly.
It’s very clean and nice setup.
Enjoyed my stay and will be back

Chas S.

I have to say that I was really surprised by my visit. I haven't been here in a long time and I used to feel like it was a very expensive place. Now it is extremely affordable. The food was fantastic.

Thomas B.

UPDATE: 01/09/25: We needed to update this review after our last visit to this store. Today, we spent over $50.00 on lunch, a couple of pastries and two loaves of bread. The lunch was okay except for the chicken soup. How is it possible to destroy the soup because the chicken is so over cooked. So, if you want good chicken soup at a get price, we recommend the Vons store on Windmill and Pecos, the chicken soup is the best and the chicken is so tender. Also, the pastries were terrible, stale, dry and lacking in taste. As for the bread, the staff member who cut them for us destroyed at least a quarter of each loaf of bread and stuffed them into a bag. Unfortunately for us, we did not discover this mess until we arrived home since she had bought us the breads and pastries in a large brown paper bag and did not bother to check them before leaving, which is on us. Bottomline, we will not be coming back to this store for a very long time if ever. Panera use to be so good but it seems the quality and service has fallen dramatically over the past year or so.

Standard Panera Bread store but they do need to be more aware of their customers. Today, had a line of customers waiting and only one employee taking orders. Moments earlier what appeared to be a supervisor came over a took one order then walked away. They do have the order machines at the location, but I am one of those people who liked to have a real person take my order. The food was very good and had no complaints but the prices for eating there have really increased. On top of that, you now get a pager and when your food is ready, you must go get it yourself. No big deal, but when you place your order there is what has become standard at these places - electronic payment machines. And what is the first thing you see, the "the tip" suggestions - really. I must go to the counter/machine and order my food, given a pager and when it goes off, I must get my food and at the end empty my tray and they want a 20 25% tip - sorry, no. Will I go there again, of course, I like their food and pastries but there is room for improvement.

carnie V.

I have been to Panera many times over the years. The atmosphere at this one is chaotic, unfriendly, and not warm & inviting. I visited the one in Avon, Ohio and felt so much better & inviting there. It had fresh bagels, a refrigerator section with drinks, snacks, plenty of employees to help you, a condiment bar for coffee & meals, etc., the tables were situated in a way that made it more inviting. But, this place was chaotic with a self order section that had no buzzers at the stations, and the menu was not user friendly as it was hard to locate a sandwich I was looking for. There was a lack of employees & the bakery section was lacking & had only a couple items available & no one there to help you at times. I waited so long for my order, that I had to sit down & read emails to pass the time. The employees preparing meals seemed very stressed & not friendly. Panera owner, get your place together. If you need to come in & help, then I suggest you take the time & effort to improve this place. The food was okay, but too much bread disguising the lack of meat inside. The sandwiches had a good taste and I would love to try other things, but this visit was a bummer. And while I was waiting, a dad & his son walked in & they were sick & coughing the entire visit. I put my mask on but the place is so small he sat a row behind all of us waiting for our pickup order. Maybe place a wall with plexiglass to block them from coughing on us as we wait for our order. The chips that come with the sandwich are horrible, hard, and greasy. Offer something different please.

Gabe A.

The food is always is really good. But the cleaning on the place is horrible. Restroom is horrible. I don’t even want to describe the toilet.

Poppa W.

I had a low blood sugar attack. I'm type 2 diabetic. Not fun, very scary. The young woman who served me gave me my order and a few things extra as well as getting it to me FAST. GREAT job! Thank You very very much!

Donald

Shoutout to Brent, he got us hot water in a smooth and quick manner. His style is impeccable, with those clean glasses and a fresh gold watch on his wrist. He’s made sure to let us know the hot water was coming so we wouldn’t have to wait around. He’s really the goat, and makes this establishment a 5/5.