ProFed Credit Union - Columbia City, Indiana

ProFed Credit Union: A Trusted Financial Partner

ProFed Credit Union stands as a well-established and reputable financial institution dedicated to serving the diverse needs of its members. Located at 379 W Plaza Dr, Columbia City, IN 46725, ProFed offers a comprehensive suite of financial services underpinned by a commitment to personalized attention and community engagement. Contact them directly at Phone: 2602447222, or visit their website at Website: profedcu.org to learn more.

Specialties and Services Offered

ProFed Credit Union distinguishes itself through its wide range of specialized services, catering to both individuals and businesses. As a federal credit union, they operate under strict regulatory guidelines, ensuring the safety and security of member deposits. Their core offerings include:

• Banking Services: Traditional checking and savings accounts, debit cards, and online banking platforms provide convenient access to funds.
• Auto Finance: ProFed offers competitive financing options for vehicle purchases, enabling members to acquire reliable transportation.
• Mortgage Lending: With a dedicated mortgage lending team, they assist clients in navigating the home-buying process, securing favorable loan terms.
• Financial Consulting: Members can benefit from personalized financial advice and guidance from experienced consultants, helping them achieve their financial goals.
• Savings Bank Services: ProFed encourages savings through various accounts and programs, promoting financial stability.

Furthermore, the credit union acts as a financial institution, providing a secure environment for managing assets and planning for the future. They also operate an ATM network, facilitating convenient cash withdrawals and deposits. The drive-through service and wheelchair-accessible amenities demonstrate their commitment to accessibility and customer convenience – features that seem to resonate strongly with their clientele.

Location and Accessibility

ProFed’s Columbia City branch is strategically located in a central area, ensuring easy access for local residents. The facility boasts a wheelchair-accessible car park and wheelchair-accessible entrance, reflecting their dedication to inclusivity. The drive-through capability further streamlines the banking experience for those who prefer this method of service. This combination of accessibility and convenience is a key factor in the positive feedback received.

Community Focus and Customer Experience

The average opinion of ProFed Credit Union is a remarkable 4.1/5, reflecting a high level of customer satisfaction. This positive sentiment is frequently attributed to the friendly and courteous staff. Many members have recounted experiences of being greeted warmly and receiving attentive service, describing the staff as prompt and dedicated to assisting account holders. This emphasis on building relationships and providing personalized attention appears to be a cornerstone of ProFed’s operational philosophy. The fact that customers have been banking with them “since I was young” speaks volumes about their long-standing commitment to the community.

Key Benefits of Choosing ProFed

Choosing ProFed Credit Union offers several distinct advantages:

• Member Ownership: As a credit union, ProFed is owned by its members, ensuring that profits are reinvested in the community and benefit account holders.
• Competitive Rates: ProFed often offers competitive interest rates on savings accounts and loans.
• Personalized Service: The emphasis on individualized attention fosters a stronger, more trusting relationship between the credit union and its members.
• Community Investment: ProFed actively supports local initiatives and organizations, demonstrating a commitment to the well-being of the community.

In essence, ProFed Credit Union presents itself as more than just a financial institution; it’s a trusted partner dedicated to the financial success and overall well-being of its members. Their accessibility, combined with a strong focus on customer service and community involvement, positions them as a valuable asset to the Columbia City area and beyond.

👍 Reviews of ProFed Credit Union

Alexandra R.

5/5

They have been my bank since I was young. Every time I enter their building I am always greeted by friendly staff. They are courteous, prompt, and take their time with their account holders.

Kimberly B.

2/5

We have banked with them for the last 5-6years. We are looking at other banks and will be switching soon. They keep rearranging things so that we overdraft and holding checks when they've NEVER been held before in order to continue to charge us fees. Never had a problems in all the years until recently. They've taken a few hundred from us now. Do not recommend, go elsewhere! We certainly are.

Emylie K.

5/5

Everyone here is so welcoming and nice! We loved banking here!

Emy K.

5/5

Everyone here at the CC, branch has always been so so nice! My Grandma knew 2 of the very lovely women that work here! Amazing staff!

janice M.

5/5

I have been banking with profed since they opened their doors in the Columbia City branch. I love this credit union. They have always gone the long mile to be friendly and helpful. I took a friend in and they explained every option to give her the best money saving loan possible. Thanks all of you in C.C. for being a great team!

Jen R.

5/5

Tyson worked incredibly hard to make it a smooth process for me and was incredibly understanding of my PTSD from my time in the USMC.
I'm very pleased with the quality of people at the ProFed Columbia City branch. They're all great to work with!

cheryl S.

5/5

I have been with pro fed for years. Best credit union and rates around and their staff are always so friendly and helpful!

Jarrett S.

1/5

I was told my mortgage rate would be locked in at 4.125. They didnt because they thought it might drop more. I asked to lock it in. They ended up getting me 4.5 so 5k extra on the loan for them. I was told my mortgage would be 375 and it is 600 which i didnt budget an extra 2500 a year for. Took 3 months to get it done. Never took that long with my other places. Very disappointing very dissatisfied. I am going to see if another bank will take over so i have trust in the bank. Try Campbell and Fetter out. Way better place to bank!!

Alexandra R.

5/5

They have been my bank since I was young. Every time I enter their building I am always greeted by friendly staff. They are courteous, prompt, and take their time with their account holders.

Kimberly B.

2/5

We have banked with them for the last 5-6years. We are looking at other banks and will be switching soon. They keep rearranging things so that we overdraft and holding checks when they've NEVER been held before in order to continue to charge us fees. Never had a problems in all the years until recently. They've taken a few hundred from us now. Do not recommend, go elsewhere! We certainly are.

Emylie K.

5/5

Everyone here is so welcoming and nice! We loved banking here!

Emy K.

5/5

Everyone here at the CC, branch has always been so so nice! My Grandma knew 2 of the very lovely women that work here! Amazing staff!

janice M.

5/5

I have been banking with profed since they opened their doors in the Columbia City branch. I love this credit union. They have always gone the long mile to be friendly and helpful. I took a friend in and they explained every option to give her the best money saving loan possible. Thanks all of you in C.C. for being a great team!