Sprout Social - Chicago, Illinois

Sprout Social - A Comprehensive Overview

Sprout Social is a prominent software company headquartered in Chicago, Illinois. Located at 131 S Dearborn St Ste 700, Chicago, IL 60603, the company's office offers easy accessibility for all, with a wheelchair accessible entrance and parking lot.

Sprout Social specializes in providing innovative software solutions and has garnered a strong reputation. With a phone number of 68783231 and website sproutsocial.com, the company is easily accessible to potential clients.

With a cumulative rating of 4.4/5 based on 45 Google My Business reviews, Sprout Social is well-regarded by its clientele. Clients appreciate the company's dedication to delivering high-quality software solutions that meet their needs.

Specializing in software development, Sprout Social focuses on creating user-friendly applications that streamline tasks and enhance productivity. Their expertise lies in crafting solutions tailored to the specific requirements of businesses, ensuring seamless integration and optimal performance.

In addition to their core services, Sprout Social also offers social media management tools, allowing businesses to effectively engage with their audience and monitor their online presence. This comprehensive approach enables companies to maintain a strong online presence and build meaningful connections with their customers.

With a team of skilled professionals, Sprout Social is committed to delivering exceptional service and support. The company's dedication to customer satisfaction is evident in their prompt response times and willingness to assist with any queries or concerns.

For businesses seeking reliable and efficient software solutions, Sprout Social is an excellent choice. With a proven track record and a commitment to innovation, the company continues to be a leader in the industry.

👍 Reviews of Sprout Social

Sadie C.

1/5

I made an account to see if they had the social media metrics my work was looking for. After identifying that they did not, I reached out via email to cancel my subscription (because they don't have a way to do it via their website). They proceeded to ask multiple questions and would not confirm to the cancelation until +5 emails later. That was two weeks ago, and today I come to find out they didn't cancel my account, never opened a ticket, and I was going to be charged $249 this week. I am now trying to chat with someone and they said the team will reach out in 48 hours before the cancellation... I would be very careful before signing up for this platform!

Thomas J. A.

5/5

I've been a customer and raving fan of Sprout Social, Inc. for about seven years now (they had less than 100 employees at the time, today they have 500+). I've worked very closely over the years with their team - and they even wrote a case study about my company's social media work last year. This past week, I had a chance to check out their offices in Chicago and meet my reps in person. It was great to connect face to face after all this time. This company is awesome and I'm continually impressed by their customer care and knowledge of social media for business. Highly recommend.

Josh M.

1/5

Horrible. Simply horrible.
The platform is unreliable at best, once a week we will have a post simply not go out for one reason or another. Reports are inaccurate, customer service is a joke, and to top it all off there is no way to get ahold of them if you need to speak to someone about a problem. Do not waste your time or money

Arielle C.

5/5

Experience with Sprout has been nothing but great so far! Every time I call for support, the team is very friendly and helpful. Thank you Sprout.

Billy A.

5/5

I have been a sprout user for about 10 years. They are continuing to improve their platform and their customer service is unbelievable. Highly recommended

Jeannie H.

3/5

We have found other options that offer better value at better price points and significant better social media management product support.

Robert H.

5/5

Wish I could go back to work and work here! What an outstanding place to work for. Definitely take great care of their employees

Tina R. E.

5/5

Love sprout and their customer service! Their inbox is the best for work flow.