Callbox Inc - Encino, California

Edmundo C.

My experience with Callbox has been great so far. We connected with this company as we needed support to expand our sales operations and increase our approach with our clients. Callbox provides outbound channel support which can help companies to maximize and increase sales opportunities. They provide lead generation services and make sure they use the best outbound channel to connect with your clients. Their customer service is great!

Detlev J.

Lu's presentation skills are very good, we are however not convinced that the offered third party lead generating campaign is capable to build up new customer relations for us on our behalf. We are not convinced that this personal part of the business development can in general be delegated to a third party.

Uli M.

My Callbox experience was pleasant initially but it turned sour during our last campaign. I'm not sure what happened but their performance and responsiveness dropped drastically and rapidly. Every time we would follow up with them, there were apologies and improved performance for a week or two but they would then become unresponsive once again. It has been over 18 months and our campaign still has not been delivered as promised and contracted. I have written many e-mails and called but no one responds any more.

We are considering taking legal action and going to the better business bureau.

Callbox representatives, please call me if you would like to discuss.

Brian C.

I attended a sales pitch with callbox, they did a great job presenting and the product seemed solid, we already engaged with a demand gen company or we would have given callbox a shot. we still might if our current engagement does not workout. Pricing was reasonable and Alex Diaz was knowledgeable and answered all my questions.

Rob H.

Very Pleased!
In our various project efforts with Callbox, we have been very pleased with the structured process and professional approach that they take in getting "the word" out in the marketplace.

Interacting with the project team and making adjustments on campaigns and messaging has been straightforward and "drama-free."

As an organization that puts a high value on our client's data privacy, we had to educate the Callbox team on our unique approach. They quickly grasped the differentiators, understanding that the rest of our industry tries to consume as much PII as possible. Callbox "got it" and has done a wonderful job of driving conversations!

Perry R.

We leverage Callbox as one of our primary resources for lead generation. - Our company has used Callbox to reach various industries and speak with senior members of those organizations. They have consistently performed and often outperformed our expectations for this type of service, from making the first contact, nurturing the prospect relationship, booking the first discovery call, and owning all of the touch points. They have always seemed to deliver.

- The team is always available despite the time difference
- Callbox staff feels like a natural extension of our sales team
- They have no issues with refining their process to reflect our current goals (which can change frequently)
- The account leadership team adds consistent value to our overall sales process
- Most prospects we speak with always acknowledge the interactions they have with our Callbox Account Executives, which enables a seamless handoff from Callbox to our internal Sales team

Jonathan S.

I participated in a webinar about sales and business, the team was capable of explaining the benefits of contacting the customer and generating the lead. Congrats to the team, in special Hendrix Joe Hapin and Gary Sia for all the support, helpful, and kindness.

Bakhtawar S.

Alex Diaz helped me understand Callbox's processes and how they can help Planet of IT's sales and lead generation efforts.
Alex was extremely knowledgeable and patient in answering all my questions and providing detailed explanations on how Callbox works. He took the time to understand our business model and provided recommendations on how Callbox could help us achieve our goals.