Synergy Systems FL - Clearwater, Florida

Michael D.

I used Synergy Systems to remodel my bathroom and I couldn’t be happier! They got it done very quickly and efficiently and were very clean while working. Synergy Systems were also extremely knowledgeable in what I was trying to achieve as my new concept for my project. The finished product was Amazing and very Exciting!!! The price was very competitive with other companies and was very reasonable as well. I would definitely recommend Synergy Systems to anybody who is looking to remodel, build or upgrade your current look for your home!!!

Mike,
Seminole Florida

Blair B.

Worked with Synergy Property Restoration on flood water mitigation at our home in Cape Coral after Hurricane Ian. Josh Reyes was our contact and he proved reliable, communicated well and always followed through on his commitments. Due to Josh's efforts and the timeliness of his work we are almost complete with our home restoration while many others in our area are still only beginning the process. I highly recommend Synergy Property Restoration in general and Josh Reyes in particular for a job well done and for standing behind your work.

Ash A. M. P. D.

I have written several thorough reviews which have exceeded all character limits on all platforms.

So, here’s what I have reduced the review to.

Background: Our home is small; it is a 3/2 around 1,078 sq. ft. In January, we noticed water coming from under the master bathroom tub. We called a plumber. He couldn’t help, so he gave us a few people who he thought could. Synergy was on the list and had the best reviews, so we went with them. They showed up later that day and got right to work. This was January 22, 2018. The original project coordinator told us that this project would take a total of 9 weeks. We were so impressed (at first) that we were considering using the same company to convert our garage.

Today is May 14, 2018.

Many mistakes have been made since the initial water damage call. The bathroom issue became a kitchen issue because the water traveled behind the tubs in both bathrooms. Somehow, our bathrooms were mostly forgotten about during demolition. Demo did not go as we were told it would. Tile was wrong and had to be fixed. Cabinets in the kitchen are still wrong. Nearly every leg of this project has had to be reworked at least twice due to simple mistakes professionals in this field shouldn’t make. Mistakes cost money and time (for everyone involved). Most recently, our cabinets were measured incorrectly which lead to us receiving countertops that couldn’t be installed (we waited three weeks for those). After waiting another week or so, the correct ones were installed (today) by the company who manufactured them (Ruhl rules!). Those guys informed me the cabinets were worse than I originally thought.

Sadly, the mistakes weren’t the worst part of the experience.

I’ve been talked down to, yelled at, and lied to repeatedly over the course of this journey. The owner has attempted to blackmail me via text (Want to see? Truth is not libel.). Nearly all of my frustration lies specifically with how this company chooses to conduct business and how they “deal” with their clients (especially those of us who are female and therefore considered ignorant to anything traditionally considered a “man’s job”). Nobody takes ownership or accountability for anything that goes wrong; you get excuse after excuse. Then finally, they “do you a favor” and attempt to do it the right way out of the kindness of their hearts.

Verbatim from our final project coordinator: “At the end of the day, your home has been upgraded, the products used are newer and of better quality than what was there previously.” Newer? Yes. This house was built in 2006 and remodeled in 2011. Better quality? No. Poor workmanship negates any potential increase in quality.

Despite the issues that continued to come up, I still like the way my bathrooms turned out for the most part. The kitchen has grown on me, though I still dislike the cabinets. I’ve since removed the staples and plastic from demolition that were painted over. And we’ve made some minor repairs here and there.

I do not recommend this company.

January 22 to May 14, 2018. Entirely too long to deal with such nonsense. Still, the job is technically not complete as the plumber hasn't come to reinstall our sink and dishwasher. But, I am told they will be on their way soon.

Update 12.25.18:

We *continue* to have issues with the work this company performed. The plumbing their people did has had to be repaired several times (most recently? today). The kitchen cabinets are falling apart. We still do not recommend this company.

Alyssa P.

This company is by far the most unprofessional company I have EVER dealt with! Don’t let the 5 star ratings fool you. They started our project (bathroom) in JANUARY of this YEAR! They have made countless mistakes and on top of that their communication with the consumer is awful. They bully the elderly into signing contracts and then NEVER complete the job or take almost 9 months to complete the project. All they care about is your money and not helping you. My grandparents are both sickly and haven’t been able to shower since January!! This is disgusting and vile behavior. I will NEVER recommend this company to anyone. Cody the owner is a piece of work. Told us he is going to pull out of the project because we didn’t start paying the deductible but no one has come to even collect the payment let alone call us to let us know when they would finish. They also informed us that they have 10-12 projects in the same predicament as me and my family.

David W.

I like to share my experience with Synergy Contracting Group. Last July when we returned from vacation we found a water leak in our kitchen wall. Synergy came out the same day. They explained the cause and solution and started work immediately to solve our problem and make sure my family was safe of any mold or mildew that might have formed. I found them to be very professional and easy to work with. After the leak was taken care of reconstruction of the kitchen was to start, that's when we met Mark. He was the construction organizer. Mark was awesome to work with. He always worked within our schedule to make sure the project got completed in a timely manner. He always kept us informed of any problems or delays. His communication was appreciated. The entire project took two and a half months and I contribute a lot of that to Mark. I'd also say that the workers that Synergy employs or subcontractors they use were all knowledgeable and professional. I have to give a special thanks to the two painters used on my project. David and Cisco were unbelievable. They're work was second to none and they both went above and beyond to make sure our house looked great. Cisco would even clean up after other crews work to make sure the house was livable during construction. Thank you guys for a great job.
I'd highly recommend this company!

P T.

Hire these people if you want them to scam your insurance company. They force you get a lawyer, and fight for over-charges in court for them with a risk of you losing the case , and then paying all attorney fees if you lose, while they risk nothing. Don`t mind that a 3 month restoration job turns into 12 months--- with very little communication.

Beth E.

This will be my third job with Synergy. They were very nice, professional, and accommodating. I’ve got two more jobs for them, I can’t wait to see the finished product! This company truly stands out above the others. I found Synergy by word-of-mouth, and I would recommend them to anyone.

gerbersgirl

Synergy has been a life saver! Rob, Manny and Cody are amazing. The communication and professionalism is top notch. I had water in my home from the storm and they knew exactly what to do from start to finish. Couldn’t be happier!