Alpha K-Net - Rosemead, California

Address: 3505 Hart Ave Suite 116, Rosemead, CA 91770, United States.
Phone: 6265157866.
Website: alphaknetinc.com
Specialties: Marketing agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 771 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Alpha K-Net

☎️6265157866

Discover Alpha K-Net: Your Premier Marketing Agency

Alpha K-Net, nestled at 3505 Hart Ave Suite 116, Rosemead, CA 91770, United States, stands out as a leading marketing agency. Their contact information is readily available: you can reach them by phone at 626-5157866. For those seeking more details, their website is a treasure trove of information where you can learn more about their specialties and services.

Key Features and Accessibility

Alpha K-Net prides itself on being a fully accessible service provider, with a wheelchair-accessible car park and wheelchair-accessible entrance. This commitment ensures that everyone, regardless of mobility, can comfortably engage with the company. Their professionalism extends beyond their services to include physical accessibility, making them a welcoming choice for all potential clients.

Customer Service Excellence

The average opinion on Google My Business for Alpha K-Net is an impressive 4.9/5. This high rating is echoed in the numerous reviews, including one from Sam Bacerra, who praised the company for their excellent job in upgrading internet services. The reviewer highlighted the professionalism, respect, and politeness of the team throughout the process, along with outstanding customer service. Such testimonials suggest that clients can expect a seamless and satisfactory experience when working with Alpha K-Net.

Location and Contact Information

Located conveniently in Rosemead, California, Alpha K-Net is easily accessible. Their address and phone number make it simple for anyone looking to connect with them. For those needing immediate assistance or inquiries, reaching out via phone is straightforward and ensures prompt service.

Recommendation for Potential Clients

If you're in the market for a marketing agency that combines expertise with exceptional service, look no further than Alpha K-Net. Their high ratings and commitment to accessibility make them an ideal choice for businesses of all sizes. To dive deeper into their services and explore how they can benefit your company, we highly recommend visiting their website. Don't miss the opportunity to enhance your brand's visibility and reach with Alpha K-Net's professional touch.

Contact Alpha K-Net today through their website to schedule a consultation and experience first-hand the difference a dedicated marketing agency can make. With their impressive track record and client satisfaction, Alpha K-Net is ready to help your business achieve new heights.

👍 Reviews of Alpha K-Net

matthew S. R.

5/5

Sam Bacerra did an excellent job upgrading my internet from Spectrum to AT&T. He was professional, respectful, and very polite throughout the entire process. He made sure everything was set up correctly and took the time to answer any questions I had. Great customer service—highly recommend!

Manuel D.

5/5

Great place to build sales experience, with a product that sells itself. You have experienced leaders that build you to be a leader too, the opportunity to grow is there for anyone, you got people from different backgrounds coming together to help push you outside of your comfort zone. Great place to have fun and make money

Paolo U.

4/5

I would like to mention that the environment here is great and my trainer Arya was great. Very thorough with the information and great to work with him, he really shows interest for the people he is training.

Rachel H.

5/5

Very helpful, got us all the deals. Did a good job explaining the different plans and options available. Thanks Manuel!

Lewis B.

5/5

Bernard and Tony showed up at my house representing AT&T and in my opinion We're very professional helpful in all ways enough that they sold me their setup. And I feel I was right I'm putting my trust in them.

Birahadish P.

5/5

Huynh showed up at my door to promote ATT fiber internet. It was a great deal. He clearly explained all the details, answered my questions, was very friendly and polite.

Stevenson

1/5

UPDATE 1/26/25: Bernard reached back out and admitted he was wrong. He offered to utilize my referral code to make up the differences - this was the least they can do. I am still holding a one star for now as the owner has not reached out to discuss this review as he/she did with the previous reviews. It appears the owners do not take the feedback seriously. I will likely update the stars once I get my deserved credits for the differences for a year = $400 in credits and some corrective actions from owners. I am still recommending you reach out directly to AT&T in the meantime.

TLDR: This company is a legitimate marketing partner of AT&T that sells a legitimate product; however, my experience with them was horrible. I believe that the two people who came to my house were extremely inexperienced and do not represent this company well. If you are interested in AT&T Fiber Internet, I recommend you reach out to AT&T directly rather than discussing any pricing details with the people of this company.

Details:
I was reached out at my door by Tony Alvarez and Bernard (can't recall his last name but he was an acclaimed 'account manager')

For whatever reason, they don't have business cards which makes this legitimate company feel illegitimate.

They were nice gentlemen that had decent knowledge of the product. When it came down to pricing, I informed them of my current provider's pricing which they were hesitant on beating. However, after some conversation, Bernard wrote down a specific quote for me which was $55/mo lifetime price for Fiber 500 prior to any additional discounts (such as autopay). This was a great deal as it'd be competing with my current provider (but obviously, I knew would be too good be true as someone who would be able to provide me this pricing wouldn't be going around knocking on doors). I even restated their pricing breakdown NUMEROUS times back to them to which they agreed I was correct. For reference the breakdown was $55/mo promo pricing, -$5/mo for autopay, -$25/mo for QR referral code, which would essentially bring the bill down to $25/mo, which is extremely unrealistic for such internet speeds, especially fiber. Sure enough, it wasn't true.

Their tactics are crude, what they were saying clearly deviated from what they were presenting on their iPads. They rush you to pay an advanced $20 fee but there's no cart screen that adequately shows you the products and pricing you agreed on. I called AT&T after to discuss the "promotional price" that these representatives provided which I was informed did not exist. I attempted to follow up with the agents but did not hear anything from Bernard on confirmation of these prices. Tony responded and said I was correct on my pricing but then did not respond (as I'm sure he found out, he was incorrect). Additionally, the AT&T representatives told me that the QR referral method that they utilized is not a company practice. They informed me they will be investigating this interaction.

I have video and paper trail of their conversations which I will be sending over to AT&T corporate for false advertisement (& feel free to send me an e-mail for the video conversation & paper that they wrote if you'd like to see it yourself). The product itself is great and good enough on its own to sell itself, (everyone will eventually transition to Fiber anyways), but they did not manage to hit the selling point, which was their job.

I highly recommend ignoring them if they came to your door; their offer won't be any different than contacting AT&T directly and you won't have to help them gain a commission they attempt to get from being dishonest.

Thalia R.

5/5

Kevin is very professional and courteous when informing us of the new services in the area. He is attentive to the needs we have for the services. He was very informative and helpful when explaining the packages available.