US Social Security Administration

Name: US Social Security Administration
Address: Los Angeles
Telephone: 8007721213

Address: 4000 Wilshire Blvd, Los Angeles, CA 90010.
Phone: 8007721213.
Website: socialsecurity.gov.
Specialties: Social security office.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible parking lot.
Opinions: This company has 141 reviews on Google My Business.
Average opinion: 3.7/5.

Location of US Social Security Administration

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Reviews of US Social Security Administration

US Social Security Administration - Los Angeles, California

Susan Quan

4/5

This is the first time here at this location. I got there at 3:05PM. I didn’t have an appointment. There was a short line outside. This place has security check point (other locations doesn’t have check points). After the check point I went directly to the computer to check in. My number was C79. I didn’t get called until hour later. I was called to booth #1 and this burly big guy name Anthony was very friendly, nice, & patience with me. I had concerns regarding my Medicare. I informed him that I’ve been to 3 different social security offices. Everyone including my friends gave me misinformation regarding Medicare. He was very knowledgeable & reassured me I will be fine. I walked away relieved & glad that Anthony helped me. I want to give a shout out to Anthony!

Noelle Bellinghausen

5/5

Neil helped me this morning with a name change and handling my father’s passing information. Everyone was so kind from the security folks checking us in, the gentleman who whacked us in to give us our ticket number and Neil who helped me at the window. They each gave me condolences for my father and just were very kind. Wanted to shout them out because I’m sure many of us come in with different issues and energy so bring your kindness in there with you guys! I went about 8:50am on a Monday morning and was in and out of there within 25 minutes! Thanks everyone!

Elaine

1/5

A female agent handling my case was very unprofessional. I only wanted to change my address, but she refused, saying that changing the address would not benefit me in any way. Then, I asked her to guide me on how to apply for a certification letter to be sent to my new home, but she applied to send it to my old address instead. When I asked her to fix it, she told me to go to my old address to get the letter myself. Not everyone has access to their old address to retrieve mail, and I don't. My friend, who was with me, handled the same business, and his agent helped him without any issues. This agent was very unprofessional, lacked proper training, and ultimately did not resolve my issue. She kept shifting the blame for her mistakes onto the public. I suggest that the SSA should not employ such staff anymore.

Ester Kim

5/5

Mr. Hwang, thank you so much for providing all the necessary documents and answering my questions. You seem like a really excellent employee. Wishes give more then 5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Stacey Seccio

5/5

This office is fast and efficient and very well put together. Plus, the workers are very caring and nice.

HipHopDance Eliana

1/5

All the workers were very nice except for my experience with this particular worker today. I don't have her name but she's an Asian lady and she has an awful attitude. She refused to print out how much money I'll be receiving in December, she told me that social security is not a bank, and she told me that we are done at the end of the conversation. Don't let people talk down to you ever!